START HERE

for an exchange or store credit

Need to make an exchange? Do you prefer an in-store credit? Fill out the form here to begin,

OR stop by our brick + mortar on West Adams in Temple if you're local!


1) Fill out the form here to begin.


2) Pack up your return and include your name and order number in the package..


3) Ship the return to:

Brickwood Boutique

ATTN: RETURNS

7410 W Adams Ave

Suite 170

Temple, TX 76502


3) Keep your tracking number so you can track your return until it is delivered to us.


Once we've received your package, please allow 2-3 days for return processing.

We will mail your exchange (on us!) or email you with a store credit code to use in-store or online.


EXCHANGE + STORE CREDIT POLICY

Brickwood Boutique is not responsible for return shipping costs. If you choose to replace your item with another, we will ship the exchange to you for free. If the item is less than the original item ordered, we will issue you a credit code for the difference and notify you via email. If the new item is more than the original amount, we will invoice via email for the price difference.

If you change your mind about an item purchased, we will happily issue store credit or merchandise exchange within 14 days of your original purchase. If you're shopping with us online, orders must be postmarked within 14 days of reciept of package to be eligible for exchange or in store credit. Please allow 2-3 days from receipt of package for proccessing with online returns.

Please note: Brickwood does not issue refunds back to credit cards. Merchandise exchanges or store credit will be issued on clothing & shoes only. All other merchandise is not eligible for store credit or exchange and are final sale. Items that have been discounted are final sale. Items that have been worn, used, or damaged may not be returned nor exchanged.

Due to high sales volume we cannot guarantee your specific size will be available when your exchange is received. If this happens, we will automatically issue you a store credit and notify you via email. We appreciate your business and we love our customers! If you have any questions, always feel free to call us at 254-771-2050, or email us at shopbrickwoodboutique@gmail.com.

-Team Brickwood

Policy established in 2011.